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Product feedback survey template

Learn how people use a product, what frustrates them and what to build next.

  • 9 questions
  • about 3 min
  • Works on Free
  • Logic
  • File upload
  • Hidden fields
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  • Unlimited responses on Free
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Question 1 of 7

How often do you use our product?*

What’s inside the product feedback survey template

This product feedback survey template shows how people use your product and what to build next. Users say how often they use it and which features, rate how easy it is, and show you where they get stuck with a screenshot. A shuffled ranking question gives a fair read on your roadmap ideas.

Change any question, theme or ending in Pulseware’s free form builder, then share it by link, QR code or embed.

  • 2 questions only appear when an earlier answer calls for them.
  • Hidden fields filled from the link: product, user_id, plan, app_version.
  1. 1 Single choice: How often do you use our product?
  2. 2 Multiple choice: Which features do you use? (optional)
  3. 3 Rating: How easy is it to get your work done?
  4. 4 Long answer: Where do you get stuck? (when needed)
  5. 5 File upload: Add a screenshot of the problem (optional) (optional) (when needed)
  6. 6 Ranking: Rank what we should build next (optional)
  7. 7 Long answer: Anything missing that would make it a must-have? (optional)
  8. 8 NPS: How likely are you to recommend it to a friend or colleague? (optional)
  9. 9 Yes / No: Happy to join a 20-minute research call? (optional)

Why this template works

  • Low ease scores unlock a "where do you get stuck" question and a screenshot upload.
  • The ranking shuffles for each person to avoid order bias.
  • User IDs and app versions arrive in hidden fields.

Works with

Connect these after you publish, from the Connect tab.

  • Notion Keep a feedback database
  • Slack Share feedback in #product-feedback
  • Zapier Create Linear or Jira issues

Questions about this template

Can I use it as a feature request form?

Yes. Replace the ranking ideas with your backlog, or add an open "What should we build?" question at the top.

Can I show the survey inside my app?

Yes. Use the slider or pop-up embed and pass the user ID in the link.

Building something else? Try the aI survey maker.

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Edit it straight away with no account. You only confirm your email when you publish.

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