Plans and billing
Plans and billing
Three plans. Free does the whole job for most people. Pro is for branding, drop-off and respondent emails. Business is for verified respondents and data retention.
Last updated
What free actually includes
Unlimited surveys and unlimited responses. Every question type. Conditional logic, calculations, hidden fields, answer piping and custom endings. Every embed style, QR codes, password protection, scheduling and response limits. Answer summaries and CSV or Excel export. Webhooks, Slack, Discord, Notion, Airtable, Google Sheets, Zapier, Make and n8n. Anonymous mode. AI drafting.
Not a trial. Not capped at ten responses a month. The full list is on the features index.
Pro and Business
Pulseware Pro is US$21 a month, or US$217 a year, which saves US$35. It removes the Pulseware badge, turns on partial responses and drop-off insights, sends respondents a confirmation email, unlocks custom CSS, link previews and analytics pixels, and raises file uploads to 5 GB each.
Pulseware Business is US$66 a month, or US$667 a year, saving US$125. It adds email verification with one-time codes, domain restrictions, data retention controls, 90 days of version history and priority support.
How billing works
Prices are in US dollars and exclude tax. Cards are handled by Stripe; we never see the number. Change plan or cancel from the billing section of your account, and a cancellation runs to the end of the period you have paid for.
Downgrading pauses paid settings rather than deleting them. Your custom CSS, link preview and retention rules sit dormant and come back if you upgrade again.
Comparing us with something else
Every paid plan is priced below the equivalent Tally plan, and we show the working: see the Pulseware vs Tally comparison or run the numbers yourself in the comparison hub. If you are coming from somewhere else, there are dated pages for Typeform, SurveyMonkey, Google Forms and Jotform too.
Did this answer your question?
If it did not, tell us what was missing and we will fix the article. Help pages that leave people stuck are worse than no help page at all.