Customer Satisfaction (CSAT)
Measure customer happiness with a 5-point CSAT scale.
Use this templateFree online survey maker · Unlimited responses
Build a survey from scratch, generate one with AI, or start from a ready-made template. Share a link, collect responses, and export your data without hitting a paywall.
No signup to start drafting · Free forever · CSV + Excel export
Survey Templates
Six ready-made templates built on Pulseware. Click any card to load it into the builder above and make it yours.
Measure customer happiness with a 5-point CSAT scale.
Use this templateThe classic 11-point NPS question with a short follow-up.
Use this templateWhy Pulseware
A small set of features done well, not a sprawling form-as-a-service. Everything below ships on the free plan.
Start typing above. Add a question, drag to reorder, hit Publish. We mean 60 seconds — see for yourself.
One question per screen on phones. 44px touch targets. 200ms response time. Your completion rate will thank you.
12 gradient themes, 8 style presets, your brand colour, your logo. Or build your own and save it.
Describe what you want — “employee engagement pulse for a 50-person team” — and the AI drafts it. Free, no extra plan.
Live counts, per-question charts, recent responses preview. Filter, search, export — all in the dashboard.
One click. Your data, no lock-in. Bring it into Sheets, Excel, Tableau, whatever you use.
8 embed styles: iframe, popup, slide-in, chat widget, side tab, feedback button. Copy a snippet, paste, done.
Surveys are unlisted. Share via signed link. Australian-hosted where it matters. Respondents need no account.
How it works
Type a question in the builder above — or describe what you want and let the AI draft the whole survey in 60 seconds. Add questions, reorder, pick a theme.
Hit Publish and get a clean survey link. Share it directly, embed it on your site (8 embed styles), drop it in an email, or print a QR code. Respondents need no account.
Responses land in a real-time dashboard with per-question charts. Export to CSV or Excel any time — one click, your data, no lock-in.
Survey maker comparison
Honest comparison. We don’t do branching workflows or HRIS imports — but the survey-maker job, we do better than the giants.
| Feature | Pulseware | SurveyMonkey | Typeform | Google Forms |
|---|---|---|---|---|
| Free tier with no response cap | ✓ Yes | ✕ | ✕ | ✓ |
| No signup to start drafting | ✓ Yes | ✕ | ✕ | ✕ |
| Mobile-perfect runner | ✓ Yes | Limited | ✓ | ✕ |
| CSV / Excel export on free | ✓ Yes | ✕ | ✕ | ✓ |
| AI survey builder included | ✓ Yes | Paid only | Paid only | ✕ |
| Embed (iframe, popup, slide-in, …) | 8 styles | Limited | ✓ | iframe only |
| No upsell popups mid-build | ✓ Yes | ✕ | ✕ | ✓ |
| Built in public, open roadmap | ✓ Yes | ✕ | ✕ | ✕ |
Comparison reflects each provider's entry-level (free) tier as of 2026.
Quick answers to the questions we get most.
/s/your-slug). Share it directly, embed it (8 styles), drop it in an email, or hand out a QR code. Respondents go straight in — no signup, no popup.A survey tool should not become more expensive the moment people start answering. Pulseware keeps the collection process open.